FAQ

We process orders within 2–5 business days. After that, domestic delivery usually takes 1–8 business days, and international orders take 1–20 business days depending on where you are.

Shipping is free to select destinations. Your exact shipping cost is calculated at checkout once you enter your address.

Yes — we ship to most countries worldwide, with a few exceptions due to legal or carrier limitations.

We can't currently ship to:

• Russia, Belarus, Cuba, Iran, Syria, North Korea, and Venezuela
• The Gaza Strip
• Parts of Ukraine, including Crimea, Donetsk, and Luhansk

Shipping to the rest of Ukraine is severely limited, and Kosovo ships only from Latvia. These restrictions can change.

Possibly. International customers may be responsible for customs fees or import duties charged by their own country. These aren't included in your order total at checkout.

You'll get a tracking link by email as soon as your order ships. You can also track it anytime by logging into your account.

We accept returns within 30 days of delivery on unworn, unwashed items with the tags still attached. Full details are on our refund policy page.

Email us at dontstopsmilingapparel@gmail.com with your order number, or start a return from your account page, and we'll send you the next steps.

Not directly but you can return the item and reorder the size or color you want, subject to availability.

No. Sale and clearance items marked "Final Sale" aren't eligible for return or exchange.

Check the size chart on each product page for the most accurate fit before ordering. If you're between sizes, we recommend sizing up.

No worries  you can return it within 30 days, as long as it's unworn and unwashed with tags attached. See the returns section above.

We accept PayPal.

Orders can be changed or canceled within 10 hours of purchase. Email us right away at dontstopsmilingapparel@gmail.com and we'll do our best to help.

We're an online-only brand, which means we can ship your favorites straight to your door anywhere in the world.

It's a refusal to let hardship, cynicism, or bad days become your default state. It isn't toxic positivity  not "everything is fine" it's a practice: choosing warmth and resilience as a repeated act, not a mood you wait for.

The phrase works because it's a command, not a description. It assumes you will face reasons to stop, and tells you not to.